Shipping Policy

United States Shipping

When considering united states shipping, our policy provides that melin ships only within the United States. Standard shipping is free for every U.S. order.

When reviewing united states shipping, the applicable commitment is that orders are normally processed within 1–2 business days, excluding weekends and U.S. public holidays. Estimated carrier transit after dispatch is 4–6 business days.

Taxes

For transparency around taxes, our established approach is that applicable taxes are collected as required by law.

Contact

For clear guidance on contact, the customer-facing rule is that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Email support@melinridge.shop or call 512-368-0009.

Tracking

For practical reference regarding tracking, the applicable standard is that a tracking number is provided when the order ships and is sent using the contact information supplied at checkout.

Delivery Issues

For an accurate overview of delivery issues, the requirement is as follows: customers must provide a complete delivery address. Contact support@melinridge.shop promptly about an address correction; changes cannot be guaranteed after fulfillment starts.

To keep customer expectations clear about delivery issues, the following rule applies: if tracking shows a delivery problem or an order arrives damaged, incomplete, or incorrect, contact melin. The merchant pays approved return shipping for both quality issues and no-reason returns.

Merchant Information

Business name: melin

Trade name: melin

Email: support@melinridge.shop

Phone: 512-368-0009

Physical address: 3518 Brentwood Dr, Beaumont TX 77706, United States