Payment Policy

About Credit/Debit Card

To keep customer expectations clear about about credit/debit card, this policy confirms that all store prices and card transactions are presented in USD unless checkout expressly states otherwise.

For dependable guidance on about credit/debit card, the customer-facing rule is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.

Billing Accuracy, Taxes, and Credits

When considering billing accuracy, taxes, and credits, the following rule applies: customers are responsible for providing accurate billing and contact information. Taxes are assessed and collected whenever applicable law requires them.

For transparency around billing accuracy, taxes, and credits, the applicable standard is that approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions can take additional time to post under the financial institution's procedures.

How to Reach Us

For a straightforward understanding of how to reach us, please note that payment questions may be sent to support@melinridge.shop or 512-368-0009 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Card Authorization and Payment Security

To make our requirements clear for card authorization and payment security, the requirement is as follows: payment information is encrypted and processed by Shopify and authorized payment providers. melin does not retain full card numbers or card security codes.

When considering card authorization and payment security, please note that a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinridge.shop

Phone: 512-368-0009

Physical address: 3518 Brentwood Dr, Beaumont TX 77706, United States